Hi! I made a return at Trader Joe's in Commack, NY on July *. I returned a few bags o...

GetHuman-tsangbar's customer service issue with Trader Joe's from July 2018

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The issue in GetHuman-tsangbar's own words
Hi! I made a return at Trader Joe's in Commack, NY on July *. I returned a few bags of chicken (unopened) and was asked, " your returning all of these?" That made me felt I owed him an explanation. Then I was asked if I had a receipt. I didn't have one. Then he said, "we have to throw these out". He credited me for those items but it clearly says at the service counter: If your not happy with our products you can return them, no questions asked, no receipt no problem! So why was I questioned about my return? I made returns before and was never questioned and had never been told what they were planning to do with my returns! He definitely made me feel like I did something wrong! I felt he acted very unprofessionally.

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Trader Joe's

Customer service issue
Reported by GetHuman-tsangbar
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 30 others
0 customers following this


GetHuman-tsangbar started working on this issue
Jul 9th, 2018 1:49am