I chatted with a live person this afternoon about trouble with my Tracfone. They kept...

GetHuman5619658's customer service issue with Tracfone from March 2021

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The issue in GetHuman5619658's own words
I chatted with a live person this afternoon about trouble with my Tracfone. They kept sending me to different people and they kept telling my credit card was declined. The agent was supposed to call me back at *pm on my home phone at ***-***-****. I'm not sure if they tried to call me in the last few minutes - a call came in stating caller blocked so I'm not sure if it was tracfone or not - I really need to chat with a live person to explain everything that happened this afternoon. What number would they have called me from - I've been blocking annoying spam calls. Can you please try to call me again at ***-***-**** to see if it will go through * i hope it will because I have a big problem that needs to get straight. Can you try to see if you can get me at ***-***-**** * give me your number so I can watch for the call. If it comes up blocked again I'll have to figure out how you can get to me. JUNEBUGPEACH@aol.com. I need to chat with an agent about the problem I had this afternoon. Can you help. Thanks.

GetHuman5619658 did not yet indicate what Tracfone should do to make this right.

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Tracfone

Customer service issue
Reported by GetHuman5619658
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 1872 others
0 customers following this

Timeline

GetHuman5619658 started working on this issue
Mar 23rd 9:12pm