My Tracfone, telephone ***--***-****, stopped working so when I call *-***-***-**** to...

GetHuman-zisek's Lost or Stolen Phone issue with Tracfone from December 2020

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The issue in GetHuman-zisek's own words
My Tracfone, telephone ***--***-****, stopped working so when I call *-***-***-**** to report this, I get a message: "You have a pending transaction so please call back later".*I have tried this for * days and have been unable to relate my problem. We have * Tracfones, my wife's phone is ***-***-****. With the covid** we really only need * Tracfone since we are now always together so I am considering giving my phone up since it is not working anyway. But I would like to discuss having my LG phone replaced and continuing my service with the hope that the virus will end in the near future. But being unable to contact you by phone is not only frustrating but leaves a bad impression on Tracfone. We are ** and ** years old and only use Tracfone for emergency purposes. Please respond ASAP to our current problem and let me know your course of action regarding my dead LG phone. Thank you in advance. Bill Zisek "*****@***.com" ***-***-****.

GetHuman-zisek did not yet indicate what Tracfone should do to make this right.

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Tracfone

Lost or Stolen Phone issue
Reported by GetHuman-zisek
Dec 2nd, 2020 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 1693 others
0 customers following this

Timeline

GetHuman-zisek started working on this issue
Dec 2nd, 2020 4:30pm

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