on my phone i received an mandate to upgrade the os ... for more than * hrs it has been...

GetHuman-sjforbes's Device Support issue with Tracfone from November 2020

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The issue in GetHuman-sjforbes's own words
on my phone i received an mandate to upgrade the os ... for more than * hrs it has been stuck on a screen with an download arrow with a under score.. with verbage "Downloading...Do not turn off target"*upper right corner:*ODIN MODE*DOWNLOAD SPEED: FAST*PRODUCT NAME: SM-S****L*CURRENT BINARY: Samsung Official*FAP LOCK: ON*Secure Download : Enabled*CARRIER*ID: TFN*WARRANTY VOID: * (*x****)*AP SWREV: B: * K: * S: **DID * *****f*b***c**the phone is locked can you PLEASE instruct me on how to address this issue???

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Device Support issue
Reported by GetHuman-sjforbes
Nov 6th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1613 others
0 customers following this


GetHuman-sjforbes started working on this issue
Nov 6th, 2020 6:09am