activate ... Paid $***for phone. Had a bad sim and had to pay for a bring your own kit.and boughta $** airtime card.the bring your own kit and airtime card were purchased a week ago.they have not been delivered yet.when I call customer service, I get hung up on. Especially while being transferred to the credit department. Now I also need to purchase a sim card tray also. I've invested nearly $***into this phone at least * weeks ago and really fee cheated.
customer service has been going downhill a long time.
sending my bring your own phone kit, my airtime card, and a sim card tray.
I've been a long time customer. I expected a better customer service experience. I do not appreciate being hung up on.
tried calling customer support, my next move is to publicize the **** you have to go through to activate.