I have been trying for an hour to refill my minutes ( exp in a few wks away ) b*c i g...

GetHuman-buhlman's Add Minutes issue with Tracfone from July 2020

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The issue in GetHuman-buhlman's own words
I have been trying for an hour to refill my minutes ( exp in a few wks away ) b*c i got an email from you with a promo code for ** more minutes if i do it now . . i have NEVER had this problem before !!!! i have an acct . . i used the same username and password i have always used, , , it wont ' take . . so i can't even add minutes to my phone !!! the screen just sits there . i tried using another browser , i got all the way thru with a credit card but then again the screen just sat there & didn't process my order at all . . i will continue to try even tho this promo expires on the **th or **th . . . . * days from now . . i am sooo frustrated !!! i have always added mins from my computer . and it goes rt to my phone . . idk whats wrong !!!

GetHuman-buhlman did not yet indicate what Tracfone should do to make this right.

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Tracfone

Add Minutes issue
Reported by GetHuman-buhlman
Jul 14th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1260 others
0 customers following this

Timeline

GetHuman-buhlman started working on this issue
Jul 14th, 2020 6:39pm

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