TRACFONE ACTIVATED MY NEW PHONE BUT WON'T GIVE ME CREDIT FOR *** MINUTES AND *** DAYS O...

GetHuman4857997's Recover Account issue with Tracfone from May 2020

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The issue in GetHuman4857997's own words
TRACFONE ACTIVATED MY NEW PHONE BUT WON'T GIVE ME CREDIT FOR *** MINUTES AND *** DAYS OF PAID UP SERVICE, THIS REPRESENTS A CONSIDERABLE EXPENSE TO SOMEONE LIKE MYSELF WHO IS ON A SMALL DISABILITY INCOME....*I HAVE CONTACTED CUSTOMER CARE SERVICE LIKE THEY ASK AT LEAST ** TIMES.... I ALWAYS GET A MESSAGE THAT A TRANSACTION IS IN PROGRESS..... TO TURN PHONE OFF THEN TURN BACK ON AND WAIT * MINUTES AND THE PROBLEM WILL BE RESOLVED ...ALL I HAVE IS A DEAD PHONE WITH NO SERVICE DAYS AND NO MINUTES....IT'S A REDUNDANCY NIGHTMARE FROM A SITCOM THAT COULD BE SOLVED IF TRACFONE WOULD LET ME TALK TO A LIVE TECH...DO YOU KNOW A NUMBER THAT MIGHT CONNECT ME TO A LIVE TRACFONE PERSON?...DO YOU THINK YOU CAN HELP RESOLVE THIS....MAYBE THEY COULD JUST START A NEW ACTIVATION PROCESS AND SOMEONE WHO HAS EXPERIENCE COULD TRANSFER MY SERVICE MINUTES AND DAYS AGAIN

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Tracfone

Recover Account issue
Reported by GetHuman4857997
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1321 others
0 customers following this

Timeline

GetHuman4857997 started working on this issue
May 23rd, 2020 3:21pm