Hello, I sent this message to Tracfone:**I have a LG***G for * years. I add a one year...
GetHuman-eneidama's Recover Account issue with Tracfone from July 2019
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The issue in GetHuman-eneidama's own words
Hello, I sent this message to Tracfone:**I have a LG***G for * years. I add a one year card every year but only carry the phone in my car for emergencies. Two days ago, I ordered a new one year card, $***, the charge was approved to my credit card, and since then the phone has not added airtime. **I have phoned customer service several times but can not get to a human. **I researched the LG*** and read that Verizon is changing their system and the LG*** will no longer work. I have *,*** minutes of airtime and no way to use the phone after August ****. Any help would be appreciated. Please do not tell me to turn off and turn on the phone, tried that dozens of times. Also, I removed the battery and sim card, waited ** minutes, reinstalled everything and still no added air time.
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