ordered SIM card. Sent from Kentucky warehouse via Fedex to my home address. Signature...

GetHuman-plsur's customer service issue with Tracfone from August 2019

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The issue in GetHuman-plsur's own words
ordered SIM card. Sent from Kentucky warehouse via Fedex to my home address. Signature required. Am a Doctor working in a clinic. Away during day. Therefore signed door slip authorizing acceptance of shipment and provided signature. No package left.Contacted Fedex. They stated that their hands are tied.Stated that Trac phone can email them to release package. Contacted Trac phone and spoke with (*) females in the Philippines. A total waste of (**) mins. If you would like to fax me a release form to ***-***-***** I will be happy to sign it and fax it back. Even tho I have been a Trac phone customer for almost (**) years and usenthe phone as a back upnto mt AT&T phone, I do not have the time to be chasing after a SIM card. If this cannot be resolved amicably I will allow the SIM card to go back to the warehouse, cancel the Tracphone acct and sign up with another carrier. Thank you. Dr. Strauss

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Tracfone

Customer service issue
Reported by GetHuman-plsur
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 6271 others
0 customers following this

Timeline

GetHuman-plsur started working on this issue
Aug 2nd, 2019 4:52am