TracFone does not have any good way of getting rid of popups and push ads on a person's smartphone. The best way to get their attention is to tell them they don't want TracFone anymore

GetHuman2881874's customer service issue with Tracfone from May 2019

Help with my Tracfone issue
The issue in GetHuman2881874's own words
I was trying to get rid of pop up and push ads on my smartphone ... I am receiving too many pop up and push ads. What can I do to stop them? Should I change my phone number? These ads are audio and they come on late at night besides all day. I'm very tired of them and have not been able to get things done on my phone without them popping up all the time
I'm sure this is a real problem for a lot of people because we get tired of these things popping up in the middle of doing other things especially talking to someone else
Give me a good way that I can get rid of these pop-ups and push ads
At least * years
I uninstalled Chrome which they said is the app that these ads were coming in through. But that didn't work
I have an issue with Tracfone too
How GetHuman2881874 fixed the problem
Actually my problem was not fixed. The TracFone representative told me to get rid of a number of my apps because that's how these advertisements are getting on my phone. And since I don't know what apps are causing it, I'm not going to uninstall all my apps. That seems kind of counterproductive. It's too bad TracFone can't find a way to take care of this problem or else give some good advice how to get rid of it
Please help with my Tracfone issue
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Tracfone

Customer service issue
Reported by GetHuman2881874
May 7th, 2019 - a mon ago
I have an issue with Tracfone too
Fixed
GetHuman2881874 shared how to fix
Seen by 9 customers so far
Similar issue to 5252 others
0 customers following this
Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman2881874 started working on this issue
May 7th 8:02pm
GetHuman2881874 confirmed the issue is fixed. Hooray!
May 8th 12:09am
GetHuman2881874 confirmed the issue is fixed. Hooray!
May 8th 2:05am