I'm not really sure what happened. All I know is that would use the phone and charge it...
GetHuman1976182's customer service issue with Tracfone from January 2019
Help with my Tracfone issue
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The issue in GetHuman1976182's own words
I'm not really sure what happened. All I know is that would use the phone and charge it properly with the proper cable, and it just becomes so loose at times it was almost to the point of falling out!! now there are times that it holds in there snug but it still doesn't receive a charge, or it doesn't show that it's charging. I love my phone and all the features but yet I can't use it if it won't hold a charge properly. what do I do? Like right now, I've got it plugged up trying to charge it but the charging is off and on continuously sometimes. It's not hit it's not getting a proper connection inside!
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