Filing complaints with the Attorney General of Ohio Consumer Protection, the Better Business Bureau and the Interstate Commerce Commission. Trying to locate online the Federal Trade Commission contact inf
GetHuman1890551's customer service issue with Tracfone from January 2019
Help with my Tracfone issue
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The issue in GetHuman1890551's own words
I had a large balance of texting minutes left on my TracFone on January *. Those minutes disappeared January *. TracFone says I used several hundred minutes texting in * days. It will not restore my stolen minutes. LIVE CHAT reached via internet says I CAN TALK to a rep in the Verification Department. Which would use a lot of my Voice minutes because the last time I had a problem, I called the phone number for customer care and was on hold for more than half an hour.
GetHuman1890551 did not yet indicate what Tracfone should do to make this right.
Not fixed. I filed with the Attorney General of Ohio Consumer Protection.
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