I need to speak to a Supervisor *I’m on the telephone now with two customer Service Rep...

GetHuman716499's customer service issue with Tracfone from December 2018

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The issue in GetHuman716499's own words
I need to speak to a Supervisor *I’m on the telephone now with two customer Service Reps. On hold almost ** minutes. This is unacceptable. I called to inform them that the last purchase was for Five Hours or more . I explained that it was for emergency use when my ** year old Mom.*I called one first customer service rep still on hold ** min merged another customer Service still on hold.*The number I’m calling about is ***-***-****. Now I just want my money back
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Tracfone

Customer service issue
Reported by GetHuman716499
Dec 5th, 2018 - a mon ago
I have an issue with Tracfone too
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Seen by 2 customers so far
Similar issue to 3183 others
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Timeline
GetHuman716499 started working on this issue
Dec 5th, 2018 4:39pm