I have been on this phone for * hour recalled back twice from over seas I have tried to...

GetHuman-cathypat's customer service issue with Tracfone from November 2018

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The issue in GetHuman-cathypat's own words
just transfer my phone * to new TracFone from old tracfoneJust got another transfer on phone to which was told would be a resp in the united states but once again it was not and they begain to ask the same questions from * days ago and * other resp today!!! ... I have been on this phone for * hour recalled back twice from over seas I have tried to switch phone number to a new phone for * days!!!!! talked to numerious people from over seas that keep asking the same thing!!! still not done!! My husband got a rep in the united states and it took him * min!!! please stop this practice. We are long time customers & it should not be this hard!!!
way to hard and time consuming!!!!!
have a manager from the united states of America call me immediately at *** *** **** to transfer this phone * to my new phone!!
Been with you all for years. used to call & get it done immediately with US resps..
called & called & called waited for return calls and told **** for * days!!!! No help
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Tracfone

Tracfone
Customer service issue
Reported by GetHuman-cathypat
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2760 others
0 customers following this

Timeline

GetHuman-cathypat started working on this issue
Nov 7th, 2018 6:44pm

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