I tried to ACTIVATE my new tracfone (a ZTE model) - - but messed up! (Can you help...

GetHuman1376821's customer service issue with Tracfone from October 2018

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The issue in GetHuman1376821's own words
I tried to ACTIVATE my new tracfone (a ZTE model) - - but messed up! (Can you help?) right now I have no phone line - since my old phone displays "unregisterd SIM"! (after all my efforts)!**Please send me email: since I forgot both "logon" and "PW" (password)! Is my log on? "geomarc" or "geomarc**"? *My phone no. is: ***-***-**** (and I do not have another phone to contact customer service)! **Obviously I messed up (in reading your ACTIVATION instructions).**Please advise what can be done to do the following:** a) Activate new phone * transfer very few minutes of "call time" to the new phone (a ZTE model , purchased on July **).** George Shu
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Customer service issue
Reported by GetHuman1376821
Oct 19th, 2018 - 3 mons ago
I have an issue with Tracfone too
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Seen by 2 customers so far
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GetHuman1376821 started working on this issue
Oct 19th, 2018 5:36pm