I bought a new phone card to reactivate a TracFone I previously had. The phone says "Un...

GetHuman-korynisr's customer service issue with Tracfone from September 2018

11 views
 | 
2192 similar
 | 
0 following
Help with my Tracfone issue
First: share to improve GetHuman-korynisr's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-korynisr to get a Tracfone rep on the line!
Always use the GetHuman Phone tocall Tracfone. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-korynisr's own words
I bought a new phone card to reactivate a TracFone I previously had. The phone says "Unregistered SIM". I tried to reactivate the TracFone by entering the phone number, serial number, and even the activation PIN on the back of the phone card... nothing worked. Each time after I enter any of the information it asks for it says "There is no devices in our system with the information you provided". I am confused to why this is happening if I bought an entire new phone card. Can you please help because I need this phone for emergency.
GetHuman-korynisr did not yet indicate what Tracfone should do to make this right.
I have an issue with Tracfone too
How GetHuman-korynisr fixed the problem
We are waiting for GetHuman-korynisr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tracfone's attention and get better help faster. Tap below to get started.
Having Tracfone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tracfone email you?
This email address isn't valid
Follow this issue
See how GetHuman-korynisr fixes it.
This email address isn't valid

Tracfone

Customer service issue
Reported by GetHuman-korynisr
Sep 26th, 2018 - 2 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 11 customers so far
Similar issue to 2192 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman-korynisr started working on this issue
Sep 26th 12:04am