First Out, In Gone

GetHuman1027995's customer service issue with Tracfone from August 2018

Help with my Tracfone issue
The issue in GetHuman1027995's own words
Was trying to delete my Outgoing msgs. I highlighted them and hit Delete. What was deleted were my Incoming msgs. ... I know without a doubt that my Outgoing texts were highlighted and checked (as I had intended), but when I chose Delete, it was the Incoming texts that got deleted.
And I lost some very important ones. Ones that were needed for a legal case.
I would like to have a portion of the deleted Incoming messages restored. The most important ones are a bit older, so haven't yet been recorded over.
I've been a customer for at least five years. I wouldn't be able to work or seek new clients if I didn't have my LG Tracfone. I'm very grateful for it.
I downloaded FonePaw because it said it was free. But "free" didn't include restoring messages.
I have an issue with Tracfone too
How GetHuman1027995 fixed the problem
We are waiting for GetHuman1027995 to fix the problem and share the solution with the rest of us customers.
Please help with my Tracfone issue
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Tracfone

LG ***G Rev. * Tracfone serial ******************
Customer service issue
Reported by GetHuman1027995
Aug 23rd, 2018 - 4 mons ago
I have an issue with Tracfone too
Fixed
Seen by 11 customers so far
Similar issue to 1757 others
0 customers following this
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Timeline
GetHuman1027995 started working on this issue
Aug 23rd 4:54pm
GetHuman1027995 shared this issue with friends on Facebook
Aug 23rd 4:56pm
GetHuman1027995 indicated the issue is not fixed yet.
Aug 26th 12:03am
GetHuman1027995 indicated the issue is not fixed yet.
Aug 27th 1:24am
GetHuman1027995 indicated the issue is not fixed yet.
Aug 27th 2:01am
GetHuman1027995 indicated the issue is not fixed yet.
Aug 27th 2:02am
GetHuman1027995 indicated the issue is not fixed yet.
Aug 27th 2:05am
GetHuman1027995 indicated the issue is not fixed yet.
Aug 27th 2:38am