I tried to connect Youmail to stop unwanted calls. However, I was unaware that my Tracf...
GetHuman991484's customer service issue with Tracfone from August 2018
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The issue in GetHuman991484's own words
I tried to connect Youmail to stop unwanted calls. However, I was unaware that my Tracfone cell phone needed an app to activate it. My cell phone does not have apps, texts, e-mail, internet, web. Now, apparently I need a supervisor to manually de-activate my call forwarding and return to Tracfone voice mail system. Five customer service reps tried to help and one lied to me - telling me that she was a supervisor. I have followed their instructions and have lost over ** minutes of my pre-paid air time. When the * reps tried to transfer me, they lost me. This is ridiculous. I need help from a supervisor, and can't get someone. I was on the phone last night with TracFone for * hours , and today for * hours. PLEASE CALL ME AT WORK - ***-***-****
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