Said the computer picks the sim card phone, that is poor because in my house the verizon chip will not compare to AT&T, this is a dead area

GetHuman-dkallenb's customer service issue with Tracfone from July 2018

17 views | 1336 similar | 0 following
Help with my Tracfone issue
Next: our robot will wait on hold for GetHuman-dkallenb to get a Tracfone rep on the line!
Always use the GetHuman Phone to call Tracfone. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-dkallenb's own words
Get a new phone with AT&T sim card ... Wish to order Tracfone SE**GB must have AT&T sim card
I have tried to ask for a phone that I know will work and they seem to think their computers can tell where the signal is best, which makes my present Cell **% reliable. Not good odds
I would like the AT&T sim carded phone which the operator said they cannot guarentee
** years I have had a tracfone and with my latest move they were dependable but as I mentioned my new residence is dead to Verizon
Talk to * different agents and several dropped on line chats when agent said they would stay with me through order process
How GetHuman-dkallenb fixed the problem

We are waiting for GetHuman-dkallenb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tracfone's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tracfone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dkallenb fixes it.
This email address isn't valid

Tracfone

SE**GB iPhone
Customer service issue
Reported by GetHuman-dkallenb
Jul 25th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 1336 others
0 customers following this
Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth

Timeline

GetHuman-dkallenb started working on this issue
Jul 25th, 2018 7:38pm
GetHuman-dkallenb indicated the issue is not fixed yet.
Jul 25th, 2018 9:21pm
GetHuman-dkallenb indicated the issue is not fixed yet.
Jul 25th, 2018 9:31pm
GetHuman-dkallenb indicated the issue is not fixed yet.
Jul 26th, 2018 8:52pm
GetHuman-dkallenb indicated the issue is not fixed yet.
Jul 26th, 2018 8:56pm
GetHuman-dkallenb indicated the issue is not fixed yet.
Jul 28th, 2018 11:43pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies