I bought a **-min service card and added it at the Tracfone website. I received the mes...

GetHuman-billdriv's customer service issue with Tracfone from July 2018

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Help with my Tracfone issue
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The issue in GetHuman-billdriv's own words
add service time ... I bought a **-min service card and added it at the Tracfone website. I received the message that the transaction was completed. But after an hour, the phone still hasn't updated. The phone's number is (***)***-**** . My e-mail is *****@***.com .
I go through this every time I add service time
Add the service time, and then find a way time eliminate this problem. I have no problem with my other phone* I can add the minutes with the phone itself instead of having to call or use the website.
About *.* years with this phone (my mom's) and ** years with mine.
I tried the live chat but could not connect.
I have an issue with Tracfone too
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**-min Tracfone card
Customer service issue
Reported by GetHuman-billdriv
Jul 20th, 2018 - a yr ago
I have an issue with Tracfone too
Not resolved
Seen by 10 customers so far
Similar issue to 1243 others
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
GetHuman-billdriv started working on this issue
Jul 20th, 2018 12:45am
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Jul 20th, 2018 12:58am