I cant make or receive calls and when I go on the tracfone my account app it says I hav...
GetHuman881988's customer service issue with Tracfone from July 2018
Help with my Tracfone issue
The issue in GetHuman881988's own words
I cant make or receive calls and when I go on the tracfone my account app it says I have * minutes and * data remaining and I know that it cant be right. My phone number is ***-***-****, my name is Jeffery Walters. An alternate number I can be reached on is ***-***-****. I just would like to be given my monthly minutes and data.
GetHuman881988 did not yet indicate what Tracfone should do to make this right.
I spoke with customer service and they said that they added the minutes and data manually to restart phone and place a call. If it doesn't work right away it should within an hour, yet its still not working.
I have an issue with Tracfone too
How GetHuman881988 fixed the problem
I called customer care and when I got a representative on the line I asked to be transferred to the corporate office and they had to run a certain tool on my phone or account not sure which one but after they did it, it was working. Finally!!!*
Please help with my Tracfone issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.