I have a Verizon prepay plan on an old flip phone. I just bought a TracFone LG Premier...

GetHuman840122's customer service issue with Tracfone from July 2018

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Help with my Tracfone issue
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The issue in GetHuman840122's own words
I have a Verizon prepay plan on an old flip phone. I just bought a TracFone LG Premier Pro *.* Smartphone W*Case & **** Min*T. Have gone through all steps to get it activated but have been unsuccessful. Seems that I need to have a "plan" to get through this process without any problem, but the Welcome Guide says "You do not need to provide a service Plan PIN during Activation". I thought the service plan came with the phone through QVC. Please help!
GetHuman840122 did not yet indicate what Tracfone should do to make this right.
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Customer service issue
Reported by GetHuman840122
Jul 1st, 2018 - a yr ago
I have an issue with Tracfone too
Not resolved
Seen by 8 customers so far
Similar issue to 963 others
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GetHuman840122 started working on this issue
Jul 1st, 2018 10:38pm
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Jul 1st, 2018 10:39pm