Have new phone but cannot*won't connect with the Internet.*Phone says:*Note:*Your phone...

GetHuman-roalman's customer service issue with Tracfone from June 2018

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Help with my Tracfone issue
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Account holder name, Serial number of phone, Phone number, Email address, Billing address, and Date of Birth
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The issue and preferred resolution, in GetHuman-roalman's own words:
Have new phone but cannot*won't connect with the Internet.*Phone says:*Note:*Your phone has no Internet *connection.*You won't get software*updates until you connect to*the Internet.*You can't activate device*protection features at this*time.**I press Don't Skip.*Set Internet connection.**Mobile network **WiFi**Add WiFi**Then phone stops and won't*cannot continue.**Get me set up with the Internet!
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Tracfone

Customer service issue
Reported by GetHuman-roalman
Jun 26th, 2018 - 2 mons ago
I have an issue with Tracfone too
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Seen by 1 customer so far
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GetHuman-roalman started working on this issue
Jun 26th 12:27am