I bought two zte phones. One phone is okay but the other is not good. The phone...

GetHuman500548's customer service issue with Tracfone from June 2018

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Help with my Tracfone issue
Before contacting them, items GetHuman500548 may need:
Account holder name, Serial number of phone, Phone number, Email address, Billing address, and Date of Birth
GetHuman500548's next move: have a Tracfone rep call.
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The issue and preferred resolution, in GetHuman500548's own words:
I bought two zte phones. One phone is okay but the other is not good. The phone ********** cannot call out or receive calls. Help When I try to call my phone, it says there is no such number
I trust that Tracfone will make this right and come up with a resolution that is fair.
Help with my Tracfone issue
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Tracfone

Customer service issue
Reported by GetHuman500548
Jun 24th, 2018 - 2 mons ago
I have an issue with Tracfone too
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Seen by 1 customer so far
Similar issue to 861 others
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Timeline
GetHuman500548 started working on this issue
Jun 24th 7:11pm