I've been working with you guys since Saturday, June **, when I had plenty of minutes*s...

GetHuman852207's customer service issue with Tracfone from July 2018

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The issue in GetHuman852207's own words
I've been working with you guys since Saturday, June **, when I had plenty of minutes*service and some extra I had purchased...I received new sim for BYOP and that is what started all of this...I have had no phone for * days...rude customer service nobody offered me ANY COMPENSATION FOR ANY OF THIS PROBLEM...I was given not one but * NEW PHONE NUMBERS DURING THIS PROCESS, and told crazy things like my Safelink needed recertification...and when I called it DID NOT! *Today I came home after *-* ticket numbers later, inept service, rude service wasting up to * hours a day on the phone with NO RESOLUTION...come home today*and my phone is working...**Now it says I have USED ALL MY SERVICE TIME AND I HAVEN'T EVEN HAD WORKING PHONE SINCE MY SERVICE WAS REFILLED ON JULY *!!!!!

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Tracfone

Customer service issue
Reported by GetHuman852207
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1012 others
0 customers following this

Timeline

GetHuman852207 started working on this issue
Jul 5th, 2018 6:45pm