WAS THE $** ON CREDIT CARD ISSUED? TRIPLE MINS WERE NEVER ISSUED NOT RESOLVED TO MY SATISFACTION AS ADDITIONAL MINS WERE NOT ADDED AND $** CREDITED JL

GetHuman-ommie's customer service issue with Tracfone from June 2018

Help with my Tracfone issue
The issue in GetHuman-ommie's own words
I REFILLED MY MINUTES ON ****** WITH TRIPLE MINUTES AND $**.** OFF COUPON CODE ***** WHICH WAS ACCEPTED AND SHOWED A BALANCE OF $***, but it changed after putting in credit card. Please correct this paid amount and increase the minutes owed on the rollover minutes of almost **,*** mins. thank you Jennie Lohde*t*f three times today and man hung up. left number for recall within *-** mins. again t*f spoke with rep in Honduras. she took all pertinent info..code..mins and verified, then told me she had to get another rep to take care of giving me mins purchased and take off $** as code stated. This rep did not even ask two questions, she was no longer there? Is this a set up? will this be resolved...someone just came on line and now hung up again! now someone messing with phone giving a ringing and like busy signal, as i continue to hold on and not hang up.
am **, not a techie, and disabled and unable to be on phone for long periods
please make corrections
about ** yrs
only taken a week attempting to resolve this problem
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Tracfone

help in resolving correct charge and **** mins added to phone
Customer service issue
Reported by GetHuman-ommie
Jun 14th, 2018 - 9 mons ago
I have an issue with Tracfone too
Fixed
Seen by 16 customers so far
Similar issue to 732 others
0 customers following this
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Timeline
GetHuman-ommie started working on this issue
Jun 14th, 2018 4:27am
GetHuman-ommie indicated the issue is not fixed yet.
Jun 15th, 2018 5:52am
GetHuman-ommie indicated the issue is not fixed yet.
Jun 15th, 2018 5:54am
GetHuman-ommie indicated the issue is not fixed yet.
Jun 18th, 2018 7:21pm
GetHuman-ommie indicated the issue is not fixed yet.
Jun 20th, 2018 9:04pm
GetHuman-ommie indicated the issue is not fixed yet.
Jun 20th, 2018 9:13pm
GetHuman-ommie indicated the issue is not fixed yet.
Jun 20th, 2018 9:14pm
GetHuman-ommie indicated the issue is not fixed yet.
Jul 2nd, 2018 11:32pm
GetHuman-ommie indicated the issue is not fixed yet.
Jul 2nd, 2018 11:32pm
GetHuman-ommie indicated the issue is not fixed yet.
Jul 2nd, 2018 11:32pm
GetHuman-ommie indicated the issue is not fixed yet.
Jul 2nd, 2018 11:34pm
GetHuman-ommie indicated the issue is not fixed yet.
Jul 2nd, 2018 11:34pm
GetHuman-ommie indicated the issue is not fixed yet.
Jul 2nd, 2018 11:36pm