my Galaxy J*sky pro doesn't let me get on gps when I am away from wi-fi

GetHuman-vacastle's customer service issue with Tracfone from June 2018

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The issue and preferred resolution, in GetHuman-vacastle's own words:
The problem I ran into: my Galaxy J*sky pro doesn't let me get on gps when I am away from wi-fi
I trust that Tracfone will make this right and come up with a resolution that is fair.
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Tracfone

Customer service issue
Reported by GetHuman-vacastle
Jun 6th, 2018 - 11d ago
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GetHuman-vacastle started working on this issue
Jun 6th 3:00pm