I purchased a *** minute phone card, when I scratched off the back of the card, we coul...
GetHuman-bfwicker's customer service issue with Tracfone from June 2018
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The issue in GetHuman-bfwicker's own words
I purchased a *** minute phone card, when I scratched off the back of the card, we could not read the numbers. Immediately called customer service. They opened a ticket, sent copy of the receipt and phone card. When I called to check the status of the card now say they can't validate the card. It will take them another ** hours to make a decision. The customer service is in Columbia South America, no one in America I can speak to That's $** that is being stolen. When I spoke with the supervisor, Mary, I was told that they could take more time to evaluate, even though they have the card purchased and the receipt. What a scam!!!
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