A few days ago I purchased a new tracfone to replace old one and yesterday I purchased...

GetHuman-vhughes's customer service issue with Tracfone from June 2018

Help with my Tracfone issue
The issue in GetHuman-vhughes's own words
I am trying to get the minutes I purchased added to my phone ... A few days ago I purchased a new tracfone to replace old one and yesterday I purchased a airtime service plan * year and *** minutes. It looks like the * year was added but no minutes. I have tried every thing but no results. The pin * is ****************. I was told that it had already been applied. Well not on my phone! Please help! Vernon Hughes ******@***.com.
This is frustrating because I have spent many hours and tried everything I can think of.
I am ** years old but my mind is fine! At this rate it might not be for long. All that has to be done is ADD the minutes to my phone. I feel like I am be jerked around and there is no reasonable excuse.
I have had several tracfones and have never had such a problem.
Everything that I could possibly think of!
I have an issue with Tracfone too
How GetHuman-vhughes fixed the problem
I called the number they listed several times and each time I got different people and none seemed really interested in my problem. After losing a night of sleep because I was so upset I decided to give it one more try before
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Tracfone

ZTE tracfone
Customer service issue
Reported by GetHuman-vhughes
Jun 5th, 2018 - a yr ago
I have an issue with Tracfone too
Fixed
GetHuman-vhughes shared how to fix
Seen by 45 customers so far
Similar issue to 524 others
0 customers following this
Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman-vhughes started working on this issue
Jun 5th, 2018 12:42am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 5th, 2018 2:37am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 5th, 2018 2:58am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 5th, 2018 3:19am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 5th, 2018 3:58am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 5th, 2018 8:52am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 5th, 2018 11:54am
GetHuman-vhughes confirmed the issue is fixed. Hooray!
Jun 6th, 2018 2:04am
GetHuman-vhughes confirmed the issue is fixed. Hooray!
Jun 8th, 2018 2:46am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 10th, 2018 1:24am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 10th, 2018 2:25am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 11th, 2018 12:56pm
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 14th, 2018 7:25am
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 14th, 2018 12:29pm
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 14th, 2018 12:54pm
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 16th, 2018 12:23pm
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 16th, 2018 5:33pm
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 16th, 2018 5:42pm
GetHuman-vhughes indicated the issue is not fixed yet.
Jun 16th, 2018 5:42pm