I have an old Tracfone with a number I would like to keep. I also received a new Tracfo...

GetHuman-roancita's Cancel or change plan issue with Tracfone from April 2018

Help with my Tracfone issue
I have an old Tracfone with a number I would like to keep. I also received a new Tracfone from you with the sim card in it to activate and TRANSFER the number and the MINUTES. It does not let me do it under the activate - option, it wants to know my service provider..which is also..Tracfone. Please help
I trust that Tracfone will make this right and come up with a resolution that is fair.
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Tracfone

Cancel or change plan issue
Reported by GetHuman-roancita
Apr 29th, 2018 - 3 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 14 customers so far
Similar issue to 1252 others
0 customers following this
Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman-roancita started working on this issue
Apr 29th 4:49pm
GetHuman-roancita indicated the issue is not fixed yet.
Apr 29th 11:06pm