Order Confirmation ***********. I went on line to order *** min for $**.** as it was sh...

GetHuman-bhdesmon's customer service issue with Tracfone from June 2018

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The issue in GetHuman-bhdesmon's own words
Order Confirmation ***********. I went on line to order *** min for $**.** as it was shown and as I have a receipt for. However. I got *** which is for $**.** and as I said I paid $**.**. Also these min should be tripled. They did triple to *** bu should be tripled to *** plus add the **.** that was remaining. My receipt saysfor *** min. Why did I not get the *** plus the **.**. I have called customer service and get hung up on when I ask for a mgr. I chated online and he said after a long chat to call *-***- ***-****. I do have a call in now which says they will call me back in over ** min. Please help me to get the *** minutes owed me. I have been a customer for a long time. *My cell phone number is ***-***-****. My name is Louise Desmond.
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Tracfone

Customer service issue
Reported by GetHuman-bhdesmon
Jun 2nd, 2018 - 2y ago
I have an issue with Tracfone too
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Seen by 3 customers so far
Similar issue to 9 others
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Timeline
GetHuman-bhdesmon started working on this issue
Jun 2nd, 2018 8:47pm
GetHuman-bhdesmon shared this issue with others over email
Jun 2nd, 2018 8:48pm