when I called to add minutes on my phone (*********** ) the nice gentleman added ** min...

GetHuman-jockobad's Cancel or change plan issue with Tracfone from April 2018

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The issue in GetHuman-jockobad's own words
The problem: when I called to add minutes on my phone (*********** ) the nice gentleman added ** min.
I wanted the ** minute plan which he did, but now I'm being charged twice
to cancel the first charge and refund my money back to my visa card
I have an issue with Tracfone too
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Tracfone

Cancel or change plan issue
Reported by GetHuman-jockobad
Apr 18th, 2018 - 5 mons ago
I have an issue with Tracfone too
Fixed
Seen by 6 customers so far
Similar issue to 2133 others
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman-jockobad started working on this issue
Apr 18th 9:02pm
GetHuman-jockobad confirmed the issue is fixed. Hooray!
Apr 19th 5:19pm