Calling went directly to voicemail - Work by phone - I am going to seriously lose my job

GetHuman612440's customer service issue with Tracfone from April 2018

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Help with my Tracfone issue
Before contacting them, items GetHuman612440 may need:
Account holder name, Serial number of phone, Phone number, Email address, Billing address, and Date of Birth
GetHuman612440's next move: have a Tracfone rep call.
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The issue and preferred resolution, in GetHuman612440's own words:
Work by phone ... Calling went directly to voicemail
I am going to seriously lose my job
For someone to help me check my signal and settings. To whitelist the number that comes up on my phone when it is work
Help with my Tracfone issue
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Tracfone

Apple iPhone *
Customer service issue
Reported by GetHuman612440
Apr 19th, 2018 - 3 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 2 customers so far
Similar issue to 1250 others
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Timeline
GetHuman612440 started working on this issue
Apr 19th 7:31pm