I have gift cards worth $*** & the store in south county zip ***** said they can’t exce...

GetHuman637882's customer service issue with Toys ''R'' Us from April 2018

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The issue in GetHuman637882's own words
I have gift cards worth $*** & the store in south county zip ***** said they can’t except them. I researched online & found they will not except gift cards after ****, but this is absurd....I just had my baby last year & we’re already struggling. So I had waited to use them when we really needed it & now $*** is not going to be excepted? If you’re not going to honor money that was paid to you for the cards, then you need to resolve it by sending a refund. There have been numerous times that I & other friends & family have shopped at your stores over the years & this whole situation is very upsetting to say the least, it actually has me in tears. Please contact me. ***-***-****
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Toys ''R'' Us

Customer service issue
Reported by GetHuman637882
Apr 28th, 2018 - a yr ago
I have an issue with Toys ''R'' Us too
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Seen by 1 customer so far
Similar issue to 306 others
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Timeline
GetHuman637882 started working on this issue
Apr 28th, 2018 5:49pm