I was a member for * months. I cancelled my membership in the time required. I was to...

GetHuman-sammybez's Overcharge/Strange charge issue with Town Sports International from May 2020

Help me with my issue
First: share to improve GetHuman-sammybez's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sammybez may need:
Account holder name, Membership number, Email address on the account, and Billing address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-sammybez's own words
I was a member for * months. I cancelled my membership in the time required. I was told by the person helping me that my membership was cancelled. I then started to get e-mails telling me that I was overdue. I sent multiple emails stating that I had cancelled my account. I went in to NYSC again and told them to that my account should have been cancelled when I originally cancelled it and that I was not paying any overdue bills for not using the gym. I then got another email from NYSC stating that I was overdue. I told them that I had cancelled my membership again. I just got a bill from a debt collector that I have zero intention of paying. Sam Bezek - Account number *********-******* is what shows on the statement. This was all very unethical and I am not going to pay this - I cancelled my membership within the ** day time period and never used the gym after my two months.

GetHuman-sammybez did not yet indicate what Town Sports International should do to make this right.

How GetHuman-sammybez fixed the problem

We are waiting for GetHuman-sammybez to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Town Sports International's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Town Sports International

Overcharge/Strange charge issue
Reported by GetHuman-sammybez
May 19th, 2020 - 3 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 90 others
0 customers following this

Timeline

GetHuman-sammybez started working on this issue
May 19th, 2020 2:13pm