I am a long time member of NYSC, originally at **th Street, now a member at **st Street...

GetHuman-susanlad's customer service issue with Town Sports International from December 2018

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The issue in GetHuman-susanlad's own words
I am a long time member of NYSC, originally at **th Street, now a member at **st Street. I understand why renovations are needed--especially at an Elite club and certainly support that effort. However, a $** monthly increase starting this December is unacceptable. For those of us at **st and **th street clubs, our workouts will be seriously affected by the renovations. There are now so many fitness center options in our area, NYSC*TSI clubs on the UES are likely to lose members--permanently--if the fees are increased during renovations. A one month free guest membership does absolutely nothing for current members. We need some inducement to stay--a free month of membership or a $** a month rebate during the renovations.*If you are not the staff members who can take care of this, please let me know who we (I and the many other members deeply concerned) can meet with or consult.*And I emailed this to patricia curran and ryan pastore on ***** and received a note that I would hear from someone in ** to ** hours. Have heard nothing!!!!
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Town Sports International

Customer service issue
Reported by GetHuman-susanlad
Dec 5th, 2018 - a mon ago
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GetHuman-susanlad started working on this issue
Dec 5th, 2018 9:58pm