GetHuman-naomimu's customer service issue with Tough Mudder from June 2018
Help with my Tough Mudder issue
The issue in GetHuman-naomimu's own words
Sign up with my volunteer codes ... I have been trying to register for tough mudder Dallas **** full, for several weeks now, using my volunteer codes (that cover the race cost in full). The codes do not work, even tho I have tried repeatedly. Customer service emailed in reply to my problem, telling me to buy the tickets and they will reimburse me the difference. I do not have $**** to buy the tickets, that's why we volunteered last year! Now customer service has completely stopped responding to me.
I've been with Tough Mudder since the beginning!! I was a Mudder before it was cool, when only a few hardy souls were running it! I love Mudder nation but I'm getting really upset
Using my volunteer codes to purchase my tickets, paid in full, like they promised
* years!!! Since the very beginning!!
Messaged customer service * times. Facebook messaged them. Posted on their Facebook wall.
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