Hi, I am trying to transfer my fiances and mines tough mudder tickets for London West o...

GetHuman641035's customer service issue with Tough Mudder from April 2018

292 similar
0 following
Help with my Tough Mudder issue
First: share to improve GetHuman641035's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman641035's next move: try the Tough Mudder help center.
Tough Mudder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman641035 will want to follow the link below to head to their help center. We will check on GetHuman641035 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman641035 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman641035's own words
Hi, I am trying to transfer my fiances and mines tough mudder tickets for London West on *th May to either another person or postpone until next year. We have moved to Amsterdam and can not attend next weekend. I have followed all the steps online logging onto Eventbrite and active.com and both websites say we have no events (which is not true, we purchased our tickets after participating last year!) *I do not want to loose our money and I'm struggling to speak with anyone to work out what to do next. I have emailed a help*support contact but have heard no response. Please help?*Our order number is *********.
GetHuman641035 did not yet indicate what Tough Mudder should do to make this right.
I have an issue with Tough Mudder too
How GetHuman641035 fixed the problem
We are waiting for GetHuman641035 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tough Mudder's attention and get better help faster. Tap below to get started.
Having Tough Mudder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman641035 fixes it.
This email address isn't valid

Tough Mudder

Customer service issue
Reported by GetHuman641035
Apr 30th, 2018 - a yr ago
I have an issue with Tough Mudder too
Not resolved
Seen by 30 customers so far
Similar issue to 292 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman641035 started working on this issue
Apr 30th, 2018 8:35am