Hi, I am trying to transfer my fiances and mines tough mudder tickets for London West o...

GetHuman641035's customer service issue with Tough Mudder from April 2018

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The issue in GetHuman641035's own words
Hi, I am trying to transfer my fiances and mines tough mudder tickets for London West on *th May to either another person or postpone until next year. We have moved to Amsterdam and can not attend next weekend. I have followed all the steps online logging onto Eventbrite and active.com and both websites say we have no events (which is not true, we purchased our tickets after participating last year!) *I do not want to loose our money and I'm struggling to speak with anyone to work out what to do next. I have emailed a help*support contact but have heard no response. Please help?*Our order number is *********.
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Tough Mudder

Customer service issue
Reported by GetHuman641035
Apr 30th, 2018 - a yr ago
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Timeline
GetHuman641035 started working on this issue
Apr 30th, 2018 8:35am