Why can I not talk anybody in Over the phone my mother has a phone that has quit workin...

GetHuman5195589's Lost or Broken Phone issue with Total Wireless from August 2020

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The issue in GetHuman5195589's own words
Why can I not talk anybody in Over the phone my mother has a phone that has quit working and she is blind but she knows how to use this phone she has had and I need to see if I Can find one like it. An she has her money come out a het account every month for her bill so I don't know how I will be able to switch phones with this going on it would be so nice just to talk to someone and not have to text.

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Total Wireless

Lost or Broken Phone issue
Reported by GetHuman5195589
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 291 others
0 customers following this

Timeline

GetHuman5195589 started working on this issue
Aug 24th 11:14pm