I got a total wireless prepaid phone and wanted to put a mobile mint SIM card in it and...

GetHuman-jinxthep's customer service issue with Total Wireless from December 2018

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The issue in GetHuman-jinxthep's own words
I got a total wireless prepaid phone and wanted to put a mobile mint SIM card in it and it says that mint mobile isn’t supported even though mint mobile works for iPhone * and I’m just wondering if I still have the choice to choose any other carriers for this phone because the phones apparently have no contracts on them but now I guess I have to be with this company for twelve months? I’m just a little confused, can you write back to explain this issue and straighten it out, please? * I appreciate,* Thanks
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Total Wireless

Customer service issue
Reported by GetHuman-jinxthep
Dec 6th, 2018 - a mon ago
I have an issue with Total Wireless too
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Seen by 4 customers so far
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Timeline
GetHuman-jinxthep started working on this issue
Dec 6th, 2018 1:32am
GetHuman-jinxthep shared this issue with others over email
Dec 6th, 2018 1:32am