We have a TOSHIBA LCD TV*DVD Combination MODEL NO: **DV***DB**Sound but no picture...

GetHuman5870943's Technical Support issue with Toshiba from March 2021

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The issue in GetHuman5870943's own words
We have a TOSHIBA LCD TV*DVD Combination MODEL NO: **DV***DB**Sound but no picture: **OK, Ive spent the last two hours trying to find out if I can sort this TV prob out, call in the professionals, which I can ill afford right now, or just chuck it out and buy a SONY NEXT TIME, as its been more reliable.**The TV is mums main source of entertainment, but when I switch on the TV, it only produces sound, but no picture. Ive gone to other chat rooms, and they say it could be the bulb that needs replacing. If it is, is this a simple job I can do please. **Ive looked at the manual online and all it says is with some channels, a picture is not available.......not very helpful!**Please advise. Thanks**Yours very frustrated

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Toshiba

Technical Support issue
Reported by GetHuman5870943
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 782 others
0 customers following this

Timeline

GetHuman5870943 started working on this issue
Mar 21st 4:36pm