We have a TOSHIBA LCD TV*DVD Combination MODEL NO: **DV***DB**Sound but no picture...

GetHuman5870943's Technical Support issue with Toshiba from March 2021

Help with my Toshiba issue
First: share to improve GetHuman5870943's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5870943 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5870943's own words
We have a TOSHIBA LCD TV*DVD Combination MODEL NO: **DV***DB**Sound but no picture: **OK, Ive spent the last two hours trying to find out if I can sort this TV prob out, call in the professionals, which I can ill afford right now, or just chuck it out and buy a SONY NEXT TIME, as its been more reliable.**The TV is mums main source of entertainment, but when I switch on the TV, it only produces sound, but no picture. Ive gone to other chat rooms, and they say it could be the bulb that needs replacing. If it is, is this a simple job I can do please. **Ive looked at the manual online and all it says is with some channels, a picture is not available.......not very helpful!**Please advise. Thanks**Yours very frustrated

GetHuman5870943 did not yet indicate what Toshiba should do to make this right.

How GetHuman5870943 fixed the problem

We are waiting for GetHuman5870943 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Toshiba's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Toshiba issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Technical Support issue
Reported by GetHuman5870943
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 782 others
0 customers following this


GetHuman5870943 started working on this issue
Mar 21st 4:36pm