We have the toshiba phone system dp-****-sdm. We cannot access the voicemail on one of...

GetHuman2616598's customer service issue with Toshiba from March 2019

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The issue in GetHuman2616598's own words
We have the toshiba phone system dp-****-sdm. We cannot access the voicemail on one of our phones. I have gone through all the steps but it keeps saying the passcode is incorrect and that the maximum number of attempts has been attempted and hangs up. We have a new employee and do not know the old passcode. We need to reset it and also be able to record a new greeting for this extension. Please help!
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Toshiba

Customer service issue
Reported by GetHuman2616598
Mar 28th, 2019 - a mon ago
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Seen by 2 customers so far
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Timeline
GetHuman2616598 started working on this issue
Mar 28th 2:42pm