My **Ghz wireless optical mouse has a broken battery cover so I can't make contact with...

GetHuman-epiphora's customer service issue with Toshiba.com from April 2018

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The issue in GetHuman-epiphora's own words
My **Ghz wireless optical mouse has a broken battery cover so I can't make contact with mouse pad. Because it doesn't close all the way the batteries push out and make a bump. I have tried to tape it shut but it doesn't work because it is no longer flush. I need a new cover. My other Toshiba mouse's cover doesn't fit. It's a different model. The p*n is PA****U-*ETB and the s*no is *********.*Could you please help me because I am on Disability and have no money. I have liver cancer and the bills are enormous. The mouse came with my laptop.
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Toshiba.com

Customer service issue
Reported by GetHuman-epiphora
Apr 27th, 2018 - 7 mons ago
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GetHuman-epiphora started working on this issue
Apr 27th 3:39pm