I placed a name your price bid and it wasnt accepted so i tried to click on it to find...

GetHuman5962351's Refund a Charge issue with TopHatter from April 2021

Help with my TopHatter issue
First: share to improve GetHuman5962351's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5962351's own words
I placed a name your price bid and it wasnt accepted so i tried to click on it to find out if i could name a nee price but it automatically purchased the item for the sellers original asking price and i didnt want it if it was that expensive i tried to cancel iy immediately and have message the customer service without any response. I have a photo of the transaction on my card. The purchase was for a skull shaped bluetooth speaker the original asking price was $**. I offered $* whi i meant to be $** so i wanted to offer that but the transaction amount was $**

GetHuman5962351 did not yet indicate what TopHatter should do to make this right.

How GetHuman5962351 fixed the problem

We are waiting for GetHuman5962351 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TopHatter's attention and get better help faster. Tap below to get started.
Having TopHatter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

TopHatter

Refund a Charge issue
Reported by GetHuman5962351
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2065 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman5962351 started working on this issue
Apr 15th 4:19am