OMG I have ** orders here that I have est delivery dates tracking number in China suppo...

GetHuman4886887's customer service issue with TopHatter from May 2020

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The issue in GetHuman4886887's own words
OMG I have ** orders here that I have est delivery dates tracking number in China supposedably and then I have the supposed tracking with dates after I guess they landed in the United States I have been ordering stuff from Tophatter for several months and when this virus stuff started and then is when things started being late then I think my phone was hacked or someone else was using my account of all the sites I shopped at on line Ipsy, Scentbird, Wish and then there was top hatter, I started noticing things showing up on my account that I was not looking at or interested in so this last week the ** of May I got in touch with them and told them that I was not receiving any of my products some came the newer orders but the older order kept getting set back further and further delivery dates when I noticed that a couple of rings said delivered on the ** of May and it was *-* days later I emailed them regarding this and they refunded my money the tracking number for the two rings had said it was delivered here at my home I'm unable to work so I usually check the mail this is when I decided I was going to check on everything I have ordered that said in transit as far back as order dates of *-*-** now I need some help to get my product or all the money including shipping and handling I sat down this morning and wrote everything down and whoever is using my account must have caught me cause then I started having trouble with the phone throwing me of the website and ND I'd go right back there is to much to write down here but if you could help I'd appreciate it, I'm going to give you my boyfriend's email address as a contact for us because there are times I'll be waiting on one and never get so I think this will be a better solution for that.*If you need more information on the orders I have them all wrote down dates tracking supposed delivery dates just let me know small email to let me know to get ahold of me is hopefully fine on my email address, his email is *****@***.com

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TopHatter

Customer service issue
Reported by GetHuman4886887
May 29th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 1804 others
0 customers following this

Timeline

GetHuman4886887 started working on this issue
May 29th, 2020 5:42pm

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