I cannot click on my account information therefore I cannot check to see where my backf...

GetHuman-niseyang's Account Access issue with TopHatter from May 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-niseyang's own words
I cannot click on my account information therefore I cannot check to see where my backflow incense burner with extra cones is. I also don't have an order number for this but it was ordered a long time ago. I am guessing a couple of months. Could you please give me some information on this? Is it still coming? I have not received any credit and the order was paid in full at the time of purchase. Thank You!

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TopHatter

Account Access issue
Reported by GetHuman-niseyang
May 8th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1689 others
0 customers following this

Timeline

GetHuman-niseyang started working on this issue
May 8th 4:54pm