I sent this online message to TopHatter, ********, at *:** PM. I have not heard anythin...

GetHuman4195345's Refund a Charge issue with TopHatter from January 2020

Help with my TopHatter issue
The issue in GetHuman4195345's own words
I sent this online message to TopHatter, ********, at *:** PM. I have not heard anything yet (********, at **:** AM).**Hello, and Happy New Year *)**I still haven’t received the Four Currency Holder’s, that are a part of my orders from Taterhill Trading Company. I am very disappointed. **I have been very happy with my other TopHatter purchases. I have turned other people on to buying from TopHatter, because the deals are so good! This retailer, and lack of support on these orders, from TopHatter, however, has been disappointing. **Can you please help me? I would like a refund of the price for those purchases ($**.**). Otherwise I will report this to my Visa credit card company, for false advertising and goods. **Please process a refund of $**.**. I look forward to continuing to shop with TopHatter. Thank you in advance for your assistance. I also look forward to a message that the refund has been processed. ***Tara Stanton

GetHuman4195345 did not yet indicate what TopHatter should do to make this right.

How GetHuman4195345 fixed the problem
I am not aware if Get Human contacted TopHatter, or if the company merely responded to my multiple emails. Regardless, I did mention GH in my next reply. **I resolved the issue by explaining the situation to my credit card company’s resolution dispute department. I was immediately credited the full amount of charges.
Do you have a customer issue as well?
We can help you get TopHatter's attention and get better help faster. Tap below to get started.
Having TopHatter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

TopHatter

Refund a Charge issue
Reported by GetHuman4195345
Jan 3rd, 2020 - 3 years ago
Fixed
GetHuman4195345 shared how to fix
Seen by 26 customers so far
Similar issue to 1386 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4195345 started working on this issue
Jan 3rd, 2020 6:01pm
GetHuman4195345 confirmed the issue is fixed. Hooray!
Jan 4th, 2020 6:46pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers