I received a package Saturday with two sets pf your stackable bowls good for picnics an...

GetHuman4099779's customer service issue with TopHatter from December 2019

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The issue in GetHuman4099779's own words
I received a package Saturday with two sets pf your stackable bowls good for picnics and other gatherings. Unfortunely, altho, they were wrapped very well this time, both sets were damaged. One set had a broken latch and the other on had a broken latch and the bottom bowl was shattered. These were to be Christmas presents but in the condition they are in, is unacceptable.. I am going to have to find an alternative gift for each. I still have * packages in the mail or being packed for shipping. I am not a happy customer as of now. Please advise. I do not have a smart phone to send a picture. Thank you for your help, Mary E. Lee

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TopHatter

Customer service issue
Reported by GetHuman4099779
Dec 15th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1250 others
0 customers following this
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Timeline

GetHuman4099779 started working on this issue
Dec 15th, 2019 4:01pm
GetHuman4099779 indicated the issue is not fixed yet.
Dec 15th, 2019 4:14pm
GetHuman4099779 indicated the issue is not fixed yet.
Dec 15th, 2019 4:14pm
GetHuman4099779 confirmed the issue is fixed. Hooray!
Dec 16th, 2019 12:15am
GetHuman4099779 indicated the issue is not fixed yet.
Dec 16th, 2019 12:16am

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