TopHatter Customer Service

Contact TopHatter & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about TopHatter. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting TopHatter, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

TopHatter: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for TopHatter.
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Click below to show 1 more questions, answers, and complete guides to common TopHatter customer support problems.

Contacting TopHatter customer support

Below you can compare and contrast the 2 ways to contact TopHatter by looking at which ones are the fastest and which ones other customers recommend the most for solving TopHatter customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TopHatter across the following channels: Web, Email.

Phone number / contactWaitVotes
Online Help at tophatter.com
Customer Service
< 6 hrs165
help@tophatter.com
Customer Service
< 15 hrs105

Recent reasons customers contacted TopHatter:

Erased funds in account at download this am. I have been more than diligent checking i...
Hi my name is Kim Lehner and I just won the glow in the dark rocks for outside. And se...
I have been trying to change my payment information I keep getting error message ** una...
on june * I order a curly they charge for * i just want one. *email *****@***.com
On May ** and May **,**** I ordered and won * exact rings from Tophatter. I paid throug...
Hi my name is Mary Therese mantia **** will avenue St Louis Missouri ***** I order a lo...
I have several items that have been paid for some of them are up to a year old that I h...
I ordered and canceled several items on May **st.. I actually spent a total of **.** an...
I purchased a soundbar on April *st and it was supposed to be delivered by May **th I'v...
Ordered Digital led otoscope ear camera estimated delivery April ** **** (still have no...
I have just requested to return an item and was told the details of where to return my...
I haven’t been able to open the app for several days now. I don’t want to lose my credi...
Can’t open the app for several days I want you to fix it so I can shop. I don’t want to...
I had more than one account and they sent me an email about it. In the past days i have...
Hi this is Minerva. I had my identity stolen. My cell phone was stolen and I had all my...

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Does GetHuman work with TopHatter?

GetHuman does not work with TopHatter's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TopHatter at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TopHatter's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting TopHatter at a Glance

TopHatter has no phone number
TopHatter has no chat option
TopHatter has 1 customer email
TopHatter has 1 help forumBEST
TopHatter has no twitter handle
TopHatter has no facebook page
Contact information overview

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