Tophatter*** Mar. '***Howdy,*I have tried for days now to get help from customer servic...

GetHuman2603448's customer service issue with TopHatter from March 2019

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The issue in GetHuman2603448's own words
Tophatter*** Mar. '***Howdy,*I have tried for days now to get help from customer service. NOT ONE LINK opens up in order to explain an issue. What the heck?!?*Phone * ***.***.**** doesn't work. ** ***.***.****, a recording, gives two ways for contact that don't work.**) My order *********, for the eye shadows, I was sent the wrong colors being browns. Look on my order page and you'll see that I ordered the blues, greens, purples. **) Order *********, Pokemon figurines, is going to **** Sir Walter Rd., Kill Devil Hills, NC *****. (Some name for a town, eh?) That address is incorrect. The correct one should have been **** Fontana Ave., Chesapeake, VA *****.*I would like you to resend both these orders but BEFORE you do, I ask that you DO NOT send them to the Chesapeake address for I may be moving to D.C. which I will know in about a week. I will inform you. *cheers*charmian****.***.****

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Customer service issue
Reported by GetHuman2603448
Mar 27th, 2019 - 4 years ago
Seen by 16 customers so far
Similar issue to 1280 others
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GetHuman2603448 started working on this issue
Mar 27th, 2019 1:27pm
GetHuman2603448 indicated the issue is not fixed yet.
Mar 27th, 2019 1:34pm

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